About Shifa Khurshid

  • Academic Level Certificate
  • Age 18 - 22 Years
  • Salary 1
  • Skills to filter candidate Facebook MarketingExcel ExpertInstagram MarketingPersonal AssistantCustomer SupportSales Representative
  • Viewed 108

Education

Experience

  • 2024 - Present
    Ukralfa Group

    Executive Assistant to CEO

    -Managed the CEO’s daily schedule, coordinated meetings, and organized international travel arrangements, including flight
    tickets and visa processes.
    – Assisted with communications and documentation for import and export operations in the commodities sector.
    – Oversaw client communications, scheduled calls, and supported the CEO in managing high-level business relationships.
    – Maintained confidentiality and ensured smooth operations by anticipating and addressing executive needs.

  • 2023 - 2024
    Qubis Design Studio, India

    Business Development Manager & Social Media Manager

    -Conduct market research and develop business strategies for growth.
    – Manage social media platforms, creating engaging content to boost brand awareness.
    – Build client relationships, negotiate contracts, and close deals.
    – Analyze metrics to optimize business and social media performance. Collaborate with teams to align business and marketing
    goals.

  • 2022 - 2024
    NDA

    Team Lead (Quality Assurance)

    -Lead and manage a global QA team, driving excellence and
    process improvements.
    -Recruit, train, and mentor QA analysts.
    -Conduct evaluations and optimize QA processes. Implement best practices and present performance reports.

  • 2021 - 2022
    NDA

    Customer Support Head

    – Managed support team performance and ensured high-quality service.
    – Developed training programs to improve team skills.
    – Collaborated with teams to enhance service processes.

  • 2024 - 2025
    NDA

    Influencer Marketing

    Developed and executed influencer marketing campaigns, selecting and managing influencer partnerships to align with brand objectives.
    Built and maintained strong relationships with influencers, ensuring effective collaboration and brand representation.
    Analyzed campaign performance, tracked key metrics, and provided detailed reports to optimize future influencer strategies.
    Worked cross-functionally with marketing and content teams to ensure consistency in messaging and brand voice across campaigns.

Expertise

Negotiations and communication
Detail-oriented and able to handle multiple tasks simultaneously
MS Excel
Influencer relationship management
Digital Marketing
Communication and Relationship Management

Languages

ENGLISH
Proficient
HINDI
Proficient

Skills

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